Exchanges & Returns

INTRODUCTION

  • Select your country to download the required exchange & returns form and shipping label.
  • Please note that the exchange & returns form has to be added to your parcel to allow us to process your return.

 

 

EXCHANGING FOR A BIGGER SIZE? 

The first time you put on your brand new MR MARVIS shorts, they feel a bit tight. Just like a new pair of jeans. Give them some time… Within an hour of wearing them, they feel and look like they should: comfortable without giving in on style. You can always double check our size guide, to see whether you ordered the right size. Still not sure, don’t hesitate to contact us!

Quick exchange?

The quickest way to exchange your shorts is to order new shorts today and request a refund via the exchange & returns form.

Why? It saves time and increases the chance that your product is still available.

Exchange product not available? Since products are restocked frequently, please get in touch with our team. 

STEP 1/3 : YOUR COUNTRY

STEP 2/3 : DOWNLOAD DOCUMENTS

Please download the exchanges & returns form and the shipping label by clicking on the buttons below.

The forms will open in a separate browser tab. Please return to this page to continue the return process.

exchanges & returns form Shipping label

  1. Fill-in and print the exchanges & returns form and add it to your parcel.
  2. Print the shipping label and paste it on the return parcel.

STEP 3/3 - FINAL CHECK

  1. Check whether you included the exchanges & returns form to your parcel.
  2. Check if the shipping label is pasted on your return parcel and the box is firmly closed. As soon as we've received your parcel, you will receive a confirmatory email.

STEP 2/3 : DOWNLOAD DOCUMENTS

Please download the exchanges & returns form and the shipping label by clicking on the buttons below.

The forms will open in a separate browser tab. Please return to this page to continue the return process.

exchanges & returns form Shipping label

  1. Fill-in and print the exchanges & returns form and add it to your parcel.
  2. Print the shipping label and paste it on the return parcel.
  3. Once you arrive at the UPS Access Point, please mention to the person in charge: 
    - this is a return without label
    - the person needs to look for 'active ants returns' in the system
    - your name

STEP 3/3 - FINAL CHECK

  1. Check whether you included the exchanges & returns form to your parcel.
  2. Check if the shipping label is pasted on your return parcel and the box is firmly closed.
  3. As soon as we've received your parcel, you will receive a confirmatory email.

STEP 2/3 : DOWNLOAD DOCUMENTS

Please download the exchanges & returns form and send an email to hello@mrmarvis.com to get your shipping label.

The forms will open in a separate browser tab. Please return to this page to continue the return process.

exchanges & returns form

  1. Fill-in and print the exchanges & returns form and add it to your parcel.
  2. Send an email to hello@mrmarvis.com to get a shipping label to put on your parcel.

STEP 3/3 - FINAL CHECK

  1. Check whether you included the exchange & returns form to your parcel.
  2. Check if the shipping label is pasted on your return parcel and the box is firmly closed.
  3. As soon as we've received your parcel, you will receive a confirmatory email.

STEP 2/3 : DOWNLOAD DOCUMENTS

Please download the exchanges & returns form and the shipping label by clicking on the buttons below.

The forms will open in a separate browser tab. Please return to this page to continue the return process.

exchanges & returns form Shipping label

  1. Fill-in and print the exchanges & returns form and add it to your parcel.
  2. Print the shipping label and paste it on the return parcel.

STEP 3/3 - FINAL CHECK

  1. Check whether you included the exchanges & returns form to your parcel.
  2. Check if the shipping label is pasted on your return parcel and the box is firmly closed.
  3. As soon as we've received your parcel, you will receive a confirmatory email.

STEP 2/3 : DOWNLOAD DOCUMENTS

Please download the exchanges & returns form and the shipping label by clicking on the buttons below.

The forms will open in a separate browser tab. Please return to this page to continue the return process.

exchanges & returns form Shipping label

  1. Fill-in and print the exchanges & returns form and add it to your parcel.
  2. Print the shipping label and paste it on the return parcel or use a shipping label provided by your shipping company to send us the parcel.

STEP 3/3 - FINAL CHECK

  1. Check whether you included the exchanges & returns form to your parcel.
  2. Check if the shipping label is pasted on your return parcel.
  3. As soon as we've received your parcel, you will receive confirmatory email.
Do I need to pay for returning my parcel?

No, MR MARVIS offers free exchanges and returns within The Netherlands.

How do I ship my return parcel?

Please put the items you want to exchange or return in the original packaging and hand-in your return parcel at the nearest PostNL service point.

What are the conditions for exchanges/returns?

MR MARVIS shorts can be exchanged/returned within 100 days of purchase in case the hang tags are still attached to the shorts and the shorts are not damaged.

How quickly will my exchange/refund be processed?

Once we have received your return parcel, we will ship you the requested product(s) or refund your money as soon as possible.

Do I need to pay for returning my parcel?

No, MR MARVIS offers free exchanges and returns within Belgium.

How do I ship my return parcel?

Please put the items you want to exchange or return in the original packaging and hand-in your return parcel at the nearest UPS ACCESS POINT.

What are the conditions for exchanges/returns?

MR MARVIS shorts can be exchanged/returned within 100 days of purchase in case the hang tags are still attached to the shorts and the shorts are not damaged.

How quickly will my exchange/refund be processed?

As soon as we have received your parcel, we will ship you the required product(s) or refund your money as soon as possible.

Do I need to pay for returning my parcel?

No, MR MARVIS offers free exchanges and returns within France.

How do I ship my return parcel?

Please put the items you want to exchange or return in the original packaging and hand-in your return parcel at the nearest Colissimo access point.

What are the conditions for exchanges/returns?

MR MARVIS shorts can be exchanged/returned within 100 days of purchase in case the hang tags are still attached to the shorts and the shorts are not damaged.

How quickly will my exchange/refund be processed?

As soon as we have received your parcel, we will ship you the required product(s) or refund your money as soon as possible. Your return will be processed within 14 days.

Do I need to pay for returning my parcel?

No, MR MARVIS offers free exchanges and returns within Germany.

How do I ship my return parcel?

Please put the items you want to exchange or return in the original packaging and hand-in your return parcel at the nearest DHL post office.

What are the conditions for exchanges/returns?

MR MARVIS shorts can be exchanged/returned within 100 days of purchase in case the hang tags are still attached to the shorts and the shorts are not damaged.

How quickly will my exchange/refund be processed?

As soon as we have received your parcel, we will ship you the required product(s) or refund your money as soon as possible.

To which address do I need to ship the items I want to return/exchange?

Please ship the items you want to exchange or return in the original packaging to:

MR MARVIS
Zeelandhaven 6
3433 PL Nieuwegein
The Netherlands

How do I ship my return parcel?

Please put the items you want to exchange or return in the original packaging and ship them to us using a shipping company of your choice.

What are the conditions for exchanges/returns?

MR MARVIS shorts can be exchanged/returned within 100 days of purchase in case the hang tags are still attached to the shorts and the shorts are not damaged.

How quickly will my exchange/refund be processed?

As soon as we have received your parcel, we will ship you the required product(s) or refund your money as soon as possible.

Product title

Size:

€29.95

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